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PRIVACY POLICY

 

Effective date: 1st Sep, 2018

AC Financial Group (“us”, “we”, or “our”) operates the http://www.acfinancialgroup.com.au website (the “Service”).

 

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. This Privacy Policy for AC Financial Group is powered by FreePrivacyPolicy.com.

 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://www.loankit.com.au

 

Information Collection And Use

 

We collect several different types of information for various purposes to provide and improve our Service to you.

 

Types of Data Collected

 

Personal Data

 

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

 

Email address

First name and last name

Phone number

Cookies and Usage Data

Usage Data

 

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

Tracking & Cookies Data

 

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

 

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

Examples of Cookies we use:

 

Session Cookies. We use Session Cookies to operate our Service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

 

Use of Data

 

AC Financial Group uses the collected data for various purposes:

 

To provide and maintain the Service

To notify you about changes to our Service

To allow you to participate in interactive features of our Service when you choose to do so

To provide customer care and support

To provide analysis or valuable information so that we can improve the Service

To monitor the usage of the Service

To detect, prevent and address technical issues

 

Transfer of Data

 

Your information, including Personal Data, may be transferred to _ and maintained on _ computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

 

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

 

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

AC Financial Group will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

 

Disclosure Of Data

 

Legal Requirements

AC Financial Group may disclose your Personal Data in the good faith belief that such action is necessary to:

 

To comply with a legal obligation

To protect and defend the rights or property of AC Financial Group

To prevent or investigate possible wrong doing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability

 

Security Of Data

 

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

 

Service Providers

 

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

 

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Links To Other Sites

 

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Children’s Privacy

 

Our Service does not address anyone under the age of 18 (“Children”).

 

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

Changes To This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Our internal dispute resolution scheme

We hope that you are delighted with our services. However, if you have any complaints, you can raise these directly with the representative with whom you are dealing. If you are not satisfied with the response that you receive, you may contact our Compliance Manager, by telephoning 1300 769 415, or writing to 52 Martin Place, , Sydney NSW 2000.
 

When we receive a complaint, we attempt to resolve it as quickly as possible, subject to a full investigation of all the circumstances involved. 

 

Our external dispute resolution scheme  

If you are not satisfied with the outcome of your complaint, you may refer the matter to the Credit & Investments Ombudsman, an ASIC-approved External Dispute Resolution Scheme. External dispute resolution is a service provided at no cost to you, giving you access to an independent mechanism for the resolution of specific complaints or disputes. 

 

Privacy disclosure statement

We are collecting personal and financial information about you to provide you with our broking services.

 

The information you provide will be held by us and our Credit Representative.

We may use credit information and any other information you provide to arrange or provide finance and other services. 

We may exchange the information with the following types of entities

Persons who provide finance or other products to you, or to whom an application has been made for those products.

Financial consultants, accountants, lawyers and advisers

Any industry body, tribunal, court or otherwise in connection with any complaint regarding our services

Any person where we are required by law to do so

Any of our associates, related entities or contractors

Your referees, such as your employer, to verify information you have provided

Any person considering acquiring an interest in our business or assets

Any organisation providing online verification of your identity

We will not disclose your information to overseas entities.

You may gain access to the personal information that we hold about you by contacting us. You can also contact us for a copy of our privacy policy. Our privacy policy contains information about how you may access or seek correction of the information we hold about you, how we manage that information and our complaints process. Our privacy policy is available from www.loankit.com.au.

 

If you do not provide the information we may be unable to assist in arranging finance or providing other services.

 

 

 

 

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

By email: info@acfinancialgroup.com.au

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